I would like to appeal the penalty fare I was unfairly issued with on
I had arrived at Falmer Station with my colleagues shortly before the train arrived, and thus went straight to the ticket machine on the platform to get a ticket. The gate for the platform bridge did not take me through or past the ticket office and I did not notice if was open or not. I found the machine unable to take cards, with a coin slot too narrow to fit pound coins in, and, after several tries, unwilling to accept paper money either.
The train arrived quickly, and we boarded and sat down. I am not a frequent user of this route, preferring the bus. However, I had taken this train in similar circumstances at a similar time two weeks previously, and had found no ticket machines at all – I was assured that I would be able to buy my ticket at
We were told that the ticket office at Falmer was open (I do not know if this was true, but there was some controversy), and that we should have gone to the conductor and got our tickets. If I had known this was the case, I would have done so, but because of previous experience, I waited. It appears my only crime was to ask the wrong person for a ticket. This was abundantly clear to the officers who issued me my penalty fare, but it seems they were not in a position to make judgments on individual cases, but had to follow procedure. So here is my appeal, I trust it will be evaluated fairly, and my fine will be waived.
Sincerely,
Roger Johnson